Call Center Supervisor Job at SURGE Staffing Tempe, Guadalupe, AZ

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  • SURGE Staffing Tempe
  • Guadalupe, AZ

Job Description

Pay Rate: $26-$30/hour
In-person: Tempe, AZ

We are seeking a motivated Call Center Supervisor to lead a dynamic team in delivering excellent customer service and meeting performance goals. This role involves overseeing daily operations, coaching team members, and ensuring compliance with company policies.

Responsibilities:

Manage and motivate call center representatives.
Monitor performance metrics and provide actionable feedback.
Resolve escalated customer issues professionally.
Collaborate with management to implement process improvements.
Requirements:

2+ years of supervisory experience in a call center environment.
Strong leadership and problem-solving skills.
Excellent communication and organizational abilities.
Proficiency in call center software and metrics.

Join a fast-paced team where your leadership drives success!! Apply now!
Employment Type: Full-Time
Salary: $ 26.00 30.00 Per Hour

Job Tags

Hourly pay, Full time,

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